Get Support
Need help with your QR codes or account? We're here to assist you.
Email Support
Send us an email directly for general questions or account assistance.
Email SupportResponse time: 24-48 hours
Submit a Ticket
Create a detailed support ticket for technical issues or bug reports.
Support PortalPriority response for active subscribers
Frequently Asked Questions
If your plan includes dynamic QR codes, simply select "Dynamic QR Code"
when creating your QR code, and you'll be able to change the destination URL anytime
without reprinting the code.
Check if: 1) The QR code is active in your dashboard (for dynamic QR codes), 2) Your subscription is current
(for dynamic QR codes), 3) The destination URL is valid and accessible,
4) If the QR code is reproduced at too small a size or in another way that impedes scanning, it may not work. This can vary from scanner to scanner.
Visit your Plans page to view available
subscription options and upgrade. Changes take effect immediately. Please contact support for details about pricing adjustments when upgrading.
Yes! You can download your QR codes as PNG, SVG, or PDF files in various sizes.
High-resolution options are available for print materials.
Still need help?
Our support team is here to help with any questions about QR codes, subscriptions, or technical issues.
Response within 24-48 hours
Secure and confidential